Frequently Asked Questions
Everything you need to know before your next adventure.
How long does international shipping take?
We offer worldwide shipping. Standard delivery typically takes 7-14 business days, while express shipping arrives within 3-5 business days depending on your location.
What is your return policy for travel gear?
We accept returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.
Are your materials ethically sourced?
Yes, sustainability is at our core. We partner with certified manufacturers who prioritize eco-friendly fabrics and fair labor practices to ensure high-quality, conscious fashion.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking link. You can also track your package directly through the 'Order Status' page on our website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Do you offer a warranty on your luggage and bags?
Every bag from The Wanderers Travel comes with a 12-month limited warranty covering manufacturing defects in materials and craftsmanship.